Concierge & Curated City Tours
A desk staffed by people who actually eat at the restaurants they recommend — private tours of the Adelaide Hills, Barossa circuits, gallery mornings and the reservations nobody else can get.
40+
Curated itineraries
3
Languages spoken
1h
Request response
The city, unlocked
Concierge work as a craft
Our desk holds the relationships that make a stay effortless: the gallery curator who opens early, the cellar door that doesn't take walk-ins, the Oval tour slot that isn't on the website. Requests land by phone, message or at the desk on level one — most are confirmed within the hour.
Signature itineraries run half-day to full-day: Adelaide Hills produce and villages, Barossa cellar circuits, a North Terrace cultural morning ending at the supper club's counter, or a bespoke build around your interests. Transport pairs with the house fleet; guides are hand-picked locals, not scripts.
Curated itineraries
Forty-plus tested day plans — Hills produce, Barossa cellars, coastal drives, cultural mornings.
Impossible reservations
Oval tours, gallery openings, cellar doors and the tables that 'never have space' — ask us.
Multilingual desk
English, Mandarin and French at the desk daily; other languages arranged with notice.
In detail
Three days, concierge-built
A typical build for first-time guests: day one, a slow North Terrace morning — gallery, botanic garden, lunch at a counter we rate — evening at the chef's table. Day two, the Barossa circuit by private car. Day three, Adelaide Hills villages and a lookout finish before a salon evening. Every hour sequenced, nothing overscheduled.
- North Terrace culture morning, day one
- Private Barossa circuit, day two
- Hills villages and lookouts, day three
- Dining and salon evenings woven through
The honest answer
If a restaurant isn't worth your evening, the desk says so — and tells you where is.
40
Tested itineraries
3
Days, classic build
1
Hour response
365
Days a year
How it works
Three steps to arranged
Tell us your tastes
Wine, art, food, coastline, sport — the desk builds around what you actually enjoy.
Approve the plan
A sequenced itinerary with bookings held arrives for your sign-off — nothing is locked until you say so.
Just show up
Drivers, guides and venues are briefed. You walk out the door; the day happens.
Pricing
from AUD 350
guided day, per party
The concierge desk itself is complimentary for guests. Guided private days begin at AUD 350 per party excluding vehicle; cellar fees and lunch are additional.
- Dedicated itinerary designer
- Hand-picked local guides
- All bookings and confirmations handled
- Fleet pairing for transport
- Live re-sequencing on the day
Half-Day City
Four hours, North Terrace culture and one great table.
Full-Day Circuit
Hills or Barossa, guide and sequence, vehicle additional.
"I sent three sentences about what I like. Two days later I had the best-planned weekend of my life — including a cellar door that 'doesn't take bookings'."
Sofia M. · Guest, Auckland
Questions
Before you book
The questions our desk answers most often. Anything else, write or call — a human replies.
Full FAQIs there a charge for the concierge desk?
No — recommendations and bookings are complimentary for guests. Guided days and vehicles are priced per itinerary.
How far ahead should I request tours?
A week is comfortable for wineries and Oval tours; the desk regularly lands same-week requests.
Can you get hard restaurant reservations?
Often — the desk holds relationships across the city and will tell you honestly what's realistic.
Do guides speak other languages?
English, Mandarin and French daily at the desk; specialist guides in other languages with notice.
Hand us your weekend
Three sentences about what you enjoy — we return a sequenced plan with everything held.