Members' Club & High-Limit Privileges
Three tiers of recognition — Silver, Gold, Onyx — that turn a hotel and casino into a private club: priority salons, comped suites, a host who answers on the first ring.
3
Membership tiers
Onyx
Invitation tier
1st
Ring, host answers
Recognition that compounds
A club built on being known
Membership begins at the loyalty desk and grows with play and stays: Silver opens priority reservations and member rates; Gold adds suite upgrades, salon priority and dining credits; Onyx — by invitation — delivers a dedicated host, comped accommodation within program rules, and first call on everything the house offers.
Points accrue across the whole property: the gaming floor, dining rooms, spa and suites all feed one balance. Redemption is deliberately simple — rooms, meals, spa time or salon credit, at published rates with no blackout games.
Three real tiers
Silver, Gold and invitation-only Onyx — each with published privileges, not vague promises.
Whole-house points
Earn across gaming, dining, spa and suites; redeem on the same four without restrictions.
Dedicated Onyx hosts
One host who knows your file, answers on the first ring, and fixes things before you notice them.
In detail
What Onyx membership actually means
Onyx is extended by invitation to our most engaged members — there is no application. Privileges include a dedicated host line, complimentary suite nights within program terms, guaranteed salon access within your usual limits, priority at every restaurant, and first offer on house events: chef's table takeovers, cellar dinners, grand final boxes.
- Dedicated host with direct line
- Comped suite nights within program rules
- Guaranteed salon priority
- First offer on house events and dinners
The first-ring promise
Onyx hosts answer on the first ring — or call back within five minutes. Measured monthly.
3
Membership tiers
4
Ways to earn points
0
Blackout dates
5
Min host callback
How it works
Three steps to arranged
Join at the desk
Silver membership is instant at the loyalty desk with photo ID — start earning the same visit.
Watch it compound
Play, dine, sleep and spa — the balance grows across the whole property.
Get recognised
Gold arrives with activity; Onyx arrives by invitation when the house knows you well.
Pricing
Free
to join
Silver membership is free and instant. Gold and Onyx are earned through activity — privileges are published, never auctioned.
- Member rates on rooms and dining
- Points across the whole property
- Priority reservations everywhere
- Tier upgrades reviewed monthly
- Birthday and anniversary recognition
Silver / Gold
Join free, earn everywhere, unlock upgrades and credits.
Onyx
Invitation only — dedicated host and the house's first call.
"The host line is the real luxury — one call and the salon, the table and the car are already arranged. Nothing else in Adelaide works like it."
Onyx member · Name withheld, Adelaide
Questions
Before you book
The questions our desk answers most often. Anything else, write or call — a human replies.
Full FAQHow do I join?
At the loyalty desk on the gaming floor — photo ID, five minutes, and you're earning the same visit.
What earns points?
Gaming, dining, spa and accommodation all feed one balance at published earn rates.
How does Onyx invitation work?
The membership team reviews activity monthly and extends invitations — there's no application and no fee.
Do points expire?
Points are valid for twelve months from earning; Gold and Onyx members' points don't expire while the tier holds.
Join at the loyalty desk
Five minutes, photo ID, and the house starts recognising you from the first visit.